Financial Services
Consumer intelligence for banking, insurance, and wealth management
Navigate the financial services landscape with confidence. From retail banking CX to wealth management positioning, globainsight provides the intelligence financial institutions need to build trust, drive loyalty, and launch winning products.
Customer Trust & Loyalty
Measure and improve trust, NPS, and loyalty across all touchpoints from acquisition through servicing and retention.
Regulatory & Compliance Research
Conduct CSAT and complaints analysis that meets FCA, GDPR, and local regulatory requirements for consumer duty reporting.
Digital Adoption
Understand barriers to digital channel adoption and the CX drivers that move customers from branch to app.
Brand Differentiation
Track brand equity and positioning across a crowded, trust-dependent category — identifying white space opportunities.
Built for Financial Services
Speak with one of our industry specialists to design the right research program for your category.