๐Ÿช
RetailMax Group
FMCG ยท Retail
Customer Success

Market share increased 8.4% across tracked categories

Losing market share to private-label and discount competitors across 8 categories without understanding why consumers were switching.

+8.4%
Market Share Gain
8
Categories Tracked
60K/mo
Household Panel
ยฃ120M/yr
Revenue Impact
Full Story

RetailMax Group had lost 5.2 percentage points of market share across eight core categories in 18 months. globainsight deployed a continuous brand and category tracker with AI-powered share-of-wallet analysis across 60,000 household panelists in 12 countries. Within 12 months, RetailMax gained 8.4% market share across tracked categories โ€” representing an estimated ยฃ120M in incremental annual revenue.

Approach
1
Diagnosis

Ran rapid diagnostic study across 8 categories to identify root causes of share loss.

2
Tracker Build

Designed continuous category tracker with 60,000 monthly household panelists capturing actual purchase behaviour.

3
AI Analysis

globainsight AI engine running real-time share-of-wallet models and competitor threat scoring.

4
Activation

Weekly insight alerts to category directors with recommended pricing, promotion, and ranging actions.

Performance Data
Before vs. After globainsight implementation
"
For two years we watched our share erode without understanding why. globainsight gave us the diagnostic precision to reverse the trend โ€” category by category, market by market.
M
Marcus Okonkwo
Chief Commercial Officer, RetailMax Group

Ready for your own success story?

Our team will design a research program tailored to your business objectives.